Client Service Agreement

Client Service Agreement

Service Plan: Veil Basic – $24.99/month
Provider: DarkVeil
Effective Upon Enrollment

Overview of Services

By subscribing to the Veil Basic plan, you agree to receive the following services, delivered on a continuous and recurring basis:

Data Broker Removal

  • Submission of opt-out and data removal requests to 300+ data broker and people-search websites

  • Ongoing monitoring for the reappearance of personal data, with automated re-submission where applicable

  • Coverage includes major data brokers such as Whitepages, Spokeo, BeenVerified, and others

Dark Web and Data Breach Monitoring

  • Alerts when personal information is identified in publicly known data breaches

  • Reporting of compromised data including emails, passwords, phone numbers, and physical addresses

  • Recommended steps for account and data security remediation when relevant

Facial Recognition Engine Removal

  • Scans of publicly accessible facial recognition databases

  • Submissions of opt-out or removal requests to biometric profiling platforms, including academic, commercial, and publicly indexed datasets

  • Focused on the removal of facial data from non-governmental, publicly available systems where opt-out is permitted

Payment and Terms

  • The monthly fee is $24.99, billed on a recurring basis until canceled by the Client

  • Services are initiated within 48 hours of subscription

  • The Client may cancel at any time. Cancellations apply to future billing cycles; past payments are non-refundable

  • There are no setup fees or long-term contracts associated with this plan

Client Responsibilities

To facilitate successful execution of services, the Client agrees to:

  • Provide accurate and complete personal data necessary for removal efforts, including but not limited to name variations, emails, phone numbers, addresses, and relevant photographs

  • Respond to requests for identity or data verification when required by specific third-party platforms or data brokers

Limitations of Service

  • While DarkVeil utilizes best-effort, legally-compliant removal strategies, full removal from all platforms is not guaranteed

  • Some data brokers may deny removal based on applicable laws, platform policies, or public record exemptions

  • Facial recognition removal is limited to publicly accessible databases and does not cover proprietary or private surveillance systems not subject to opt-out policies

Data Handling and Privacy

  • DarkVeil does not sell, rent, or share Client data with unnecessary third parties

  • All data provided by the Client is used solely for the purpose of fulfilling the services described herein

  • Data is stored securely and encrypted in accordance with applicable industry standards

Legal Governance

  • This Agreement is governed by and construed in accordance with the laws of the state of Virginia within the United States of America

  • Any disputes arising from this Agreement shall be subject to binding arbitration under the rules of the American Arbitration Association

  • Limitation of Liability: DarkVeil’s liability for any claim arising under this Agreement shall not exceed the total monthly fee paid by the Client during the month in which the claim arises

Agreement and Acknowledgment

By enrolling in the Veil Basic service plan, the Client acknowledges and agrees to the terms outlined in this Agreement. Use of services constitutes acceptance of these terms.